Joan FrankJul 27, 20222 min readThe Zoom-Era InterviewAt this point, it’s easier just to list the things that COVID-19 hasn’t changed rather than what it has. Everything is different these...
Joan FrankJul 7, 20222 min readHow to Grade PR Campaigns: Determining ROIDeciding if a PR campaign is successful sometimes feels like that old story about Supreme Court Justice Potter Stewart who, during a case...
Joan FrankJun 7, 20222 min readIt’s okay to say no: letting go of difficult clientsSometimes client relationships don't work out. Instead of assigning blame, learn when it's time to let go.